Frequently Asked Questions

Yes, Click's Plumbing holds a Master Plumber license issued by the Texas State Board of Plumbing Examiners. This license is required by law to perform plumbing work in Texas. We also hold a Backflow Prevention Assembly Tester license issued by the Texas Commission on Environmental Quality. This license is required by law to test backflow assemblies in Texas.

Yes, Click's Plumbing carries a general liability insurance policy for your protection. This insurance is required by law to perform plumbing work in Texas.

At Click's Plumbing you will always receive a warranty on any work that we do for you. Visit our warranty page for more information.

In most cases, Click's Plumbing can furnish the fixture of your choice. Your plumber can usually get a higher quality production of the same item for about the same price you would pay for a lower quality item at a big box store. In a lot of cases all fixtures of the same brand/model are not created equal. Higher quality means longer lasting without problems. Also, Click's Plumbing cannot warranty any items furnished by you.

No, Click's Plumbing uses a flat rate pricing system for each job. You will always know your price before the job begins. No sticker shock here or paying extra for a trip to the parts house.

Yes, when possible, Click's Plumbing will try to give a pricing idea via phone or email based on the information provided by the customer. Keep in mind that for pricing to be exact the job needs to be seen in person.

Click's Plumbing does not charge an extra trip fee in addition to the price for the job.

Click's Plumbing charges a small fee for estimates unless the price is accepted and the work performed. The small estimate fee is then credited toward the job.

No, Click's Plumbing does not charge extra for jobs completed on the weekend.

Yes, Click's Plumbing offers emergency service.

Yes, in most cases Click's Plumbing can perform the work the same day when you call before noon.

Click's Plumbing has been in the plumbing repair industry for over 14 years. We have worked on everything from brand new homes to the old historic homes of Houston Heights. Our personal experience surpasses a lot of companies you will find.

Yes, Click's Plumbing repairs plumbing for both commercial clients and residential clients.

There is no one answer for everyone to this question. There are a lot of factors to consider when making this decision. Call Click's Plumbing today and schedule an in-home consultation. We can give you all your options and your best option once we know your individual situation.

Yes, Click's Plumbing installs tankless water heaters. We are a certified installer of the top 2 brands out there.

Tank type water heaters will usually last anywhere from 9-15 years. There are several factors to consider such as brand, water quality, house water piping, and amount of usage. Each situation is unique. Tankless water heaters are projected to last 20-30 years. But there again you have to consider all the factors involved. Click's Plumbing would be glad to assess your personal situation and provide more specific direction.

View our in-depth chart analysis on this topic. Click here.

Your water heater probably has a high amount of calcium buildup and mineral deposits in the bottom of the tank. The heat from the burner has to work its way through before it can actually heat the water. You are probably hearing the deposits popping as they are heated. This is an excellent sign that your water heater needs to be replaced before it develops a leaking tank which can be catastrophic. But at this stage the efficiency of the water heater has been dramatically reduced. You are using a lot more gas to heat less water. You should have your water heater inspected by Click's Plumbing.

The most common cause is that your water heater probably has a high amount of calcium buildup and mineral deposits in the tank. You have lost some actual capacity as well as increased the actual recovery time to heat incoming cold water. The efficiency of the water heater has been dramatically reduced. You are using a lot more gas to heat less water. You should have your water heater inspected by Click's Plumbing.

While an energy star tank water heater is more efficient than a regular tank, it still does not match with the efficiency of a quality tankless water heater. Also, with a tankless unit you will never run out of hot water.

There could be several things causing this problem. Possible issues are venting, clogged filter, or thermostat controller. This water heater should be inspected by Click's Plumbing to give an accurate diagnosis.

If the smell is inside, check your appliances in the area. If the appliances seem fine then you should open your windows to help vent the area to avoid buildup. If the smell is outside, then you should stay clear of the area. In either case, you should get away from the area and call Click's Plumbing. We can test your complete system and find where the leak is coming from. We can then repair the problem and have you back up and running. The gas company cannot repair the problem for you. They can only turn you off and tell you to call a plumber.

Yes, Click's Plumbing can work on your natural gas system.

Yes, Click's Plumbing can work on your propane gas system.

Yes, Click's Plumbing can test your gas system for leaks.

If your meter was taken by the gas company because of a leak, you will need to hire Click's Plumbing. Within the City Limits you will need to pull a permit, test your system to locate and repair leaks, make sure all gas related items meet current plumbing law/code, and have the system inspected by the City. Outside of the City Limits you will need to test your system to locate and repair leaks, make sure all gas related items meet current plumbing law/code, and show proof to the gas company that your system is free of leaks.

The high bill is an indication of a gas leak. A small underground leak or leak in your attic can cause this and you may never smell it. You need to have your gas system pressure tested to determine if there is a problem. Click's Plumbing can take care of this for you.

Yes, when installed by a professional and licensed company such as Click's Plumbing.

Yes. Click's Plumbing can install a new gas line on your existing system to support a gas grill.

Yes. Click's Plumbing can install a new gas line from your gas meter to support new gas generator. You will most likely need to have the gas company upgrade your gas meter and regulator also.

Yes. Click's Plumbing can install a new gas line from your gas meter to support a gas pool heater. You may need to have the gas company upgrade your gas meter and regulator also.

Yes. Click's Plumbing can replace or install a gas light on your gas system.

No. The gas meter will have to be relocated by the gas company. First you will need to have a new connection from the new location to feed your home. Click's Plumbing can install the new line from the new location.

This depends on the model of your grill. Some cannot be converted. Email Click's Plumbing your brand and model information and we will let you know.

Yes. Click's Plumbing can replace your water pipes.

Yes. Click's Plumbing can test your water system for leaks.

The two main causes are old water pipes and old tank water heaters. Old galvanized water pipes rust from the inside out. Inside of old galvanized water pipe picture. Old tank water heaters also rust on the inside and cause the water to be brown in color. Inside of old tank water heater picture.

The most common sudden problem is that the anode rod in the tank water heater is deteriorated. This usually means that the water heater is very old and should probably be replaced. There are other things that can cause this as well. Call Click's Plumbing and we can come out to evaluate your individual situation.

There are several things that could be causing this. You should first check that all your toilets turn off completely after they are flushed. You also may have an underground leak that flows underground where you can't see it. Click's Plumbing can assess your situation and find your problem.

Click's Plumbing will need to isolate and perform pressure test to determine the exact cause. Most likely cause is old water piping in the house. It could also be that the city has turned down the main to preserve the old mains until they are replaced.

Yes. Click's Plumbing can install or replace water filters.

Yes. Click's Plumbing can install your water softner.

Yes. This is usually accomplished by installing a hot water re-circulating system. You have several options depending on the setup of your home. Call Click's Plumbing for an evaluation.

There are a lot of ways to save water. It would be impossible to list them all here. But some common ways are replacing shower heads, faucet aerators, and toilets with low flow products. The new low flow products on the market today are designed so as not to diminish performance. You could also install a hot water re-circulating system to stop wasting water waiting for hot to come.

No. Sprinkler systems must be installed by a licensed irrigator. These companies are usually specialized. Click's Plumbing can however repair a leak on your system.

This is generally due to the expansion and contraction of the piping as it passes through wood because the installer made the hole too small. Click's Plumbing can evaluate this situation for you.

Drain gurgling is a sign that your system is becoming blocked. You should address this immediately to avoid major problems. Click's Plumbing can clear your clogged drains.

Yes. Click's Plumbing can clear your blocked drains. We use several methods for this.

Yes. Click's Plumbing can replace your sewer pipes whether they are in the house, under the house, or underground.

Yes. Click's Plumbing has years of experience in dealing with these old plumbing systems.

Yes. Click's Plumbing can provide multiple options on how to handle this situation.

This is mineral deposit buildup from your water. You most likely have hard water. This can cause the life of your plumbing to diminish. You should install a water treatment system. Click's Plumbing can give you some options.

You most likely have a pressure balance cartridge in the valve. This mechanism can become corroded and not allow an even flow of hot and cold. Click's Plumbing can repair this for you.

Yes. Click's Plumbing understands that you may not want to part with your antique faucet. We take special care to preserve these items. We can find parts for most any faucet.

No. You will need to match up the right faucet for your sink. Click's Plumbing can help you do this.

In most cases, Click's Plumbing can furnish the faucet of your choice. Your plumber can usually get a higher quality production of the same item for about the same price you would pay for a lower quality item at a big box store. In a lot of cases all faucets of the same brand/model are not created equal. Higher quality means longer lasting without problems. We can get any model you choose or provide you with one that we recommend. Also, Click's Plumbing cannot warranty any items furnished by you.

The blades within the disposal have become jammed with a hard object. Click's Plumbing can help you with this.

A typical builder's grade disposal will usually last 3-5 years. There are a lot of different models to choose from. The better the model, the longer the life. Click's Plumbing can help you choose what is right for you.

Yes. Click's Plumbing performs basic repairs on disposals. We can give you options for your specific situation.

Most likely the disposal has become clogged with too much food. This could be a sign of a worn disposal that should be replaced. Click's Plumbing can evaluate this situation for you.

In Sink Erator is our preferred brand. Click's Plumbing can help you choose the right model for you. This brand has led the industry for years.

Click's Plumbing can usually get a higher quality model for what you would pay for a lower quality model at a big box store. We can get any model you choose or provide you with one that we recommend. We cannot warranty the disposal furnished by you.

The most likely cause is that your main sewer line in becoming clogged. You should call Click's Plumbing immediately to avoid a larger problem.

You may have a faulty handle, flapper, fill valve, or flush valve. Click's Plumbing can repair this for you. If you let it continue without repair, you can expect an enormous water bill.

Click's Plumbing's preferred brands are Toto and Gerber. We use particular models of those brands. We only recommend toilets which we know to work well in all kinds of different situations.

The seal under your toilet has probably become broken due to a rocking toilet. You need to pull the toilet and inspect the flange for problems. Click's Plumbing can repair and properly reset your toilet.

While each situation is unique, Click's Plumbing recommends installing a new low water consumption toilet in the interest of the environment and your utility costs. We can provide you with a new toilet that out performs the old large water consumption toilets by far.

Yes and No. You have to choose the right model. Click's Plumbing can help you decide what is right for you. The $100.00 box toilet is not the one to buy.